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7 results found

  1. Access and manage Queue Voicemails from within the RC App

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan Thorne shared this idea  · 

  2. Add Logitech Headset support (BETA) to the RC App

    45 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Dan Thorne shared this idea  · 

  3. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    209 votes

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    32 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Dan Thorne commented  · 

    YES. Please merge these 2 requests! https://community.ringcentral.com/questions/92774/how-can-i-automatically-change-to-dnd-when-in-a-ri.html?childToView=110043#comment-110043

  4. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  5. Call Queue - Ability to turn off missed call tagging

    89 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Enable all users in call queue access to a general mailbox on desk phone.

    8 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Call Queue Voicemails

    24 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan Thorne commented  · 

    This would be a very useful addition!Please extend this functionality from service.ringcentral.com page, to the new Windows and Mac RC App. Enable the Queue Managers to listen to and delete queue voicemails right from within the same app that they use to access their personal voicemails.