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7 results found

  1. Access and manage Queue Voicemails from within the RC App

    12 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan shared this idea  · 

  2. Add Logitech Headset support (BETA) to the RC App

    45 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Dan shared this idea  · 

  3. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    214 votes

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    36 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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    Dan commented  · 

    YES. Please merge these 2 requests! https://community.ringcentral.com/questions/92774/how-can-i-automatically-change-to-dnd-when-in-a-ri.html?childToView=110043#comment-110043

  4. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  5. Call Queue - Ability to turn off missed call tagging

    92 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Enable all users in call queue access to a general mailbox on desk phone.

    8 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Call Queue Voicemails

    26 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan commented  · 

    This would be a very useful addition!Please extend this functionality from service.ringcentral.com page, to the new Windows and Mac RC App. Enable the Queue Managers to listen to and delete queue voicemails right from within the same app that they use to access their personal voicemails.