← RingCentral Ideas Settings and activity 4 results found Analytics access to see DND status from Take all calls to Do not accept call queue calls 17 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 3 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Harry shared this idea · Oct 12, 2023 Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues 186 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 12 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Implemented · AdminJessica H. (Admin, RingCentral) responded Learn more about controlling user access to the accept queue calls feature here! Allow Admins to turn "Accept Call Queue Calls" on and off via Admin Portal for extensions 8 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Ability to See Queue Call Acceptance in Admin Portal 3 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating
Implemented · AdminJessica H. (Admin, RingCentral) responded Learn more about controlling user access to the accept queue calls feature here!
Harry
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