← RingCentral Ideas

Settings and activity

6 results found

  1. Add us 1year of storage in Google Drive. It is my google drive, I have storage. Just let our files and recordings store for as long as w...

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Front shared this idea  · 

  2. caller id and number called on inbound calls

    19 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, this should be available. When receiving an incoming call on the app, the call screen will display who is calling and to what number. If your concern is regarding call queues, you're able to select fields indicating what caller information is displayed, including Caller ID in the Admin Portal.If these aren't the solutions you were anticipating with this idea, please let us know! Share in the comments what you would like to see.
    Front shared this idea  · 

  3. Ability to archive or store calls for up to one year

    14 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Caller ID for every extension

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Front commented  · 

    We have 3 different numbers we use. need to modify caller ID's for our team when the calls gets in. So we know what number was called. For now I can set a Queu and that doesn't give us an option for a receptionist

  5. Incoming Caller ID for Each Company

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?