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  1. manager role should have access to multi sites set up and multi site reports without creating custom roles

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vernard Mateo shared this idea  · 

  2. customer also want to check if we do have a feature where we can filter calls on deskphone or users

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vernard Mateo shared this idea  · 

  3. caller identifier to know if the call is for company a or b

    2 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vernard Mateo shared this idea  · 

  4. Ability to answer more than 1 call from a call queue.

    36 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Vernard Mateo commented  · 

    it would be more usefull if we have a features where user under call queue can get 2 calls on her extension , if call went through to an extension , users under it can have visibility of that call and capability to put that call on her 2nd line if using deskphone so that they can help those 2 callers at the same time

  5. Caller ID name should be visible for Toll Free

    95 votes

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    Future Consideration  ·  22 comments  ·  Phone & Messaging » Other  ·  Admin →
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