caller identifier to know if the call is for company a or b
have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.
Vernard Mateo
shared this idea
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MakeItMakeSense
commented
When someone calls any of the companies under our main RingCentral Accout, the App should show the name of the company they are calling, NOT the phone number. Or we should have the option as to which to show. EASY FIX! C'mon!
To: XYC Business or
To: Tom’s Motors
NOT just the phone #.
This can be easily fixed if RingCentral recognizes the name that is attached to the User or the name of the IVR or even in the Contacts that are store in the RingCentral contacts database.
Come on team RC!!! It’s an Easy Fix!
Please!
-
MakeItMakeSense
commented
This should say:
To: XYC Business or
To: Tom’s Motors
NOT just the phone #.
This can be easily fixed if RingCentral recognizes the name that is attached to the User or the name of the IVR or even in the Contacts that are store in the RingCentral contacts database.
Come on team RC!!! It’s an Easy Fix!
Please!
