Settings and activity
9 results found
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2 votesShari shared this idea ·
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5 votesShari shared this idea ·
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694 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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86 votes
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6 votes
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27 votes
An error occurred while saving the comment -
6 votes
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2 votes
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13 votes
We are in a very busy dispatch office with multiple calls ringing similtanious to a group of 6 users. We tried call queue but it didnt support call waiting so we were unable to multitask so we moved back to a ring group so we could see every inbound call. Here is the issue the physical phone now works to show all inbound caller ids as I am on a call but the Desktop App does not. We really need the desktop app to preform equally and at the same time the physical phone does. I agree the desktop app needs to be enhanced to interface to do these things