Settings and activity
9 results found
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2 votes
Shari
shared this idea
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5 votesShari
shared this idea
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797 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
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100 votes
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7 votes
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30 votes
An error occurred while saving the comment -
6 votes
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2 votes
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13 votes
We are in a very busy dispatch office with multiple calls ringing similtanious to a group of 6 users. We tried call queue but it didnt support call waiting so we were unable to multitask so we moved back to a ring group so we could see every inbound call. Here is the issue the physical phone now works to show all inbound caller ids as I am on a call but the Desktop App does not. We really need the desktop app to preform equally and at the same time the physical phone does. I agree the desktop app needs to be enhanced to interface to do these things