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9 results found

  1. chat routing

    1 vote

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    PADEN shared this idea  · 

  2. Engage Voice - Campaign Disposition Rules

    2 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  3. Set Max Agent to DND for calls created in MVP

    2 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  4. Notification when Task Call Recording Delivery Fails

    5 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  5. Messaging: Convert User to Guest

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    PADEN shared this idea  · 

  6. attach files in a chat while in a video meeting

    29 votes

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    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
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  7. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  8. Per-user outbound caller ID list customization and search feature.

    45 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Hourly Outbound Overview Report

    2 votes

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    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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