Settings and activity

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  1. 3 votes
    Planned  ·  1 comment  ·  Events & Video » Other  ·  Admin →
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    Nate commented  · 

    Instead of having to copy and paste or open an email screen, there should be the ability to link to the Web application's contact list or a built in list on your computer or phone.Contacts could then get a notification in their ring central chat or via email/text automatically and join with a click.

  2. 11 votes
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    Nate shared this idea  · 
  3. 738 votes
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    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  4. 183 votes
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  5. 30 votes
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  6. 19 votes
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