We would like to be able to turn off the presence inactivity timer. In its current form, a user's presence shows "Offline" after 15 minutes of inactivity. Most of our users use the HUD and when they see the "Offline" presence they assume that user/extension is unavailable. In our case we'd like all extensions to be green/available unless on a call, in a meeting or in DND.
We would like to be able to turn off the presence inactivity timer. In its current form, a user's presence shows "Offline" after 15 minutes of inactivity. Most of our users use the HUD and when they see the "Offline" presence they assume that user/extension is unavailable. In our case we'd like all extensions to be green/available unless on a call, in a meeting or in DND.