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8 results found

  1. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Jojo commented  · 

    Comprehensive Report for List of All Users in the Account 1. Complete user list with their current Caller ID information in RC app
    2. Custom greetings and VM changes with their transcription/text content
    3. Modification information - when, what, and who made the changes

  2. GCM Encryption Notification Sent Only to Account Admins and IT Admins on the Account

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Jojo shared this idea  · 

  3. Download Users with Voicemail Greeting Text Transcription

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jojo shared this idea  · 

  4. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Jojo commented  · 

    Audit Trail should include changes made to User Extension's Call Handling "Missed Calls" tab forward to an extension for proper monitoring

  5. Archiver Disconnect Notification

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jojo shared this idea  · 

  6. Able to Edit and Bulk Upload Users Call Forwarding Set-up - Number of Rings in the Service Web Portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jojo shared this idea  · 

  7. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  8. have an sms preview for the rc app

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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