← RingCentral Ideas

Settings and activity

11 results found

  1. history of who owned a number

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jennifer shared this idea  · 

  2. Block callers or robocallers ADMIN

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jennifer supported this idea  · 

  3. Deskphone to make and receive internal call but block external calls

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jennifer shared this idea  · 

  4. Sync contacts from RingCentral to iPhone

    9 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    An error occurred while saving the comment
    Jennifer commented  · 

    

  5. Shared SMS were multiple users can receive and send SMS on specific number

    739 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  6. Create Audit Option to know if users use their RingCentral Account

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Allow an option for IVR Menus to send a text message upon clicking a number

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Caller ID for all incoming calls

    36 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. If caller enters no action, connect to operator delay should be adjustable (it's currently around 10 seconds)

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Disable callers from being able to directly dial an extension

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Allow option to record inbound calls but not internal calls (extension to extension)

    61 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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