Settings and activity

4 results found

1. SMS/Text Templates

   79 votes

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   47 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

   
   

   Thank you! 

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   _ commented  ·  Sep 20, 2023  ·  Edit…  ·  Delete…

   Any updates on this yet? Still anxiously awaiting all the time it will save my team.

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   _ commented  ·  Apr 10, 2023  ·  Edit…  ·  Delete…

   Any updates on this? I'm anxiously awaiting!

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2. Shared SMS were multiple users can receive and send SMS on specific number

   638 votes

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   127 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

3. Hide Text Messages to clean up window

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Mark text messages, voicemails, missed call notifications as unread when already read

   59 votes

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   Implemented  ·  20 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   _ commented  ·  Nov 2, 2020  ·  Edit…  ·  Delete…

   Would like to see your desktop apps add the ability to mark incoming SMS unread- so they can be correctly responded to later if/as needed.

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