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Settings and activity

6 results found

  1. Add ability to have custom links on the left hand menu bar

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ron shared this idea  · 

  2. Right side panel displayed with messages, save last displayed, for tasks add option to only show un finished tasks

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ron shared this idea  · 

  3. Admin have ability to monitor all employee chats live

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Ron shared this idea  · 

  4. Shared SMS were multiple users can receive and send SMS on specific number

    797 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

  5. Notifications: Task assigned/reassigned to me

    83 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  6. Remove completed tasks from queue, not delete.

    36 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Ron commented  · 

    It would also be nice if the right side panel would remember what you had opened last time you exited, so tasks would always display when you are in messaging. Right now an employee opens RC, goes to messages and does not see their tasks they need to perform by default, making it easy for them to forget to view them.