Settings and activity

6 results found

1. Add ability to have custom links on the left hand menu bar

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ron shared this idea  ·  Aug 12, 2021

2. Right side panel displayed with messages, save last displayed, for tasks add option to only show un finished tasks

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ron shared this idea  ·  Aug 12, 2021

3. Admin have ability to monitor all employee chats live

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ron shared this idea  ·  Dec 2, 2022

4. Shared SMS were multiple users can receive and send SMS on specific number

   694 votes

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   142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

5. Notifications: Task assigned/reassigned to me

   82 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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6. Remove completed tasks from queue, not delete.

   36 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ron commented  ·  Aug 12, 2021  ·  Edit…  ·  Delete…

   It would also be nice if the right side panel would remember what you had opened last time you exited, so tasks would always display when you are in messaging. Right now an employee opens RC, goes to messages and does not see their tasks they need to perform by default, making it easy for them to forget to view them.

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