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← RingCentral Ideas

Settings and activity

7 results found

  1. Allow call handling custom rules to forward calls to main phone number

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Hewitt Veterinary Hospital shared this idea  · 

  2. Allow MUTE recording announcement (in Automatic Call Recording) to be customized.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Hewitt Veterinary Hospital shared this idea  · 

  3. Allow for Alert Timer of 0 Seconds for Call Queue Pickup "Alert Timer" Settings

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Hewitt Veterinary Hospital shared this idea  · 

  4. Shared SMS were multiple users can receive and send SMS on specific number

    1,357 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

  5. Allow Call Forwarding to IVR Number

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Account-Wide Holiday Settings and/or Holiday Templates

    251 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  7. Allow multiple users to respond to the main number texts

    156 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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