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6 results found

  1. Call handling, caller ID, play announcement for call queue setting match/carry over to matching Active Custom Rule setting

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Lynnette shared this idea  · 

  2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    260 votes

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    Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  3. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    69 votes

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    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Lynnette commented  · 

    Please provide a status update for this "planned" implementation at the end of last quarter. Thanks.

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    Lynnette commented  · 

    The same is needed when sending a fax to a fax number instead of an e-mail address. The name of the person to route the fax to is needed when the recipient is using shared office equipment/space. Thanks.

  4. Export company contacts

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    Lynnette commented  · 

    Please consider adding a company contacts export feature to a Smartphone via the RC App when 3rd party alternatives, like Google, are not an option and need to view contacts when Wi-Fi is not available. Export contacts to the phones contact list to make calls outside of RingCentral.

  5. Call Handling- forward calls to another Ext and ring to a mobile/desktop app for another user

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Separate field for name as well as fax number for outgoing faxes

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Lynnette commented  · 

    When using the RC App to create an outbound fax on the template/form, there's no place to enter the recipient's name without having to create a new contact or writing the name in the note field. Could the To field be modified or a field added to accommodate the recipient's name and not just their fax number for proper routing on the receiving end? Not everyone has direct deposit for faxes received. Thanks.