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4 results found

  1. Option to route to MVP Call Queue voicemail while waiting in Queue

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Ramon commented  · 

    When a user is routed to someone's voicemail would like the ability for user to press a number (for example, "0") to escape voicemail and return to call queue. This would allow someone to speak to another person instead of being forced to hang up and call back.

  2. Combine HUD and APP into one app

    154 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  3. We wish our devices to "ding" when a call is placed on park until someone takes the call.

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  4. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ramon commented  · 

    This seems so essential I can't believe it wasn't provided from the get-go. Absolutely need this ASAP!