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5 results found

  1. Analytics access to see DND status from Take all calls to Do not accept call queue calls

    21 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Bright commented  · 

    This would be very useful.

    Bright supported this idea  · 

  2. Report Tool for AI Notes

    16 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Paging Group Device to Receive Page increase to 65 Devices

    49 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bright commented  · 

    We need this feature badly.
    From a clinical standpoint, we cannot put overhead speakers in every exam room. using the phones in the exam rooms to receive pages will be ideal.
    We need to be able to add more the 25 phones.

    Bright supported this idea  · 

  4. Allow admins to change user profile information (including pictures)

    151 votes

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    Under Review  ·  32 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bright commented  · 

    this will be fantastic. Allowing admins to upload the profile pictures will make the onboarding experiencing a pleasure. No more guessing what the new employee looks like.

  5. Assign co-host in RingCentral Video

    90 votes

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    20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Future Consideration  ·  AdminUserVoice Admin (Admin, RingCentral) responded

    Thanks for the continued feedback on this one.


    To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.


    We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.


    This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.


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    Bright commented  · 

    We need to have the option "To Assign Co-Host/Moderator When Scheduling Ringcentral Video (RCV) Meetings)"With the current RCV, we are only allowed to designate a moderator after the meeting is started.