Settings and activity
5 results found
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1 vote
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shared this idea
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3 votes
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7 votes
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Agreed !! WHat I asked for - https://ideas.ringcentral.com/ideas/CUSTCOM-I-7181Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they listen to (like what Apple does as an example) ... through a IVR.3 - Enable a stream to also be able to be played on a single or multicast SIP enable speaker array and then be able to interrupt that (muting the stream) when an alarm or announcement needs to be made (like in a large department store).
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3 votes
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4 votes
Agreed !! What I asked for - https://ideas.ringcentral.com/ideas/CUSTCOM-I-7181Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they listen to (like what Apple does as an example) ... through a IVR.3 - Enable a stream to also be able to be played on a single or multicast SIP enable speaker array and then be able to interrupt that (muting the stream) when an alarm or announcement needs to be made (like in a large department store).