← RingCentral Ideas

Settings and activity

7 results found

  1. Increase Data Retention of Analytics

    26 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jamie commented  · 

    Currently in the Analytics portal, it is only possible to go back 6 months when viewing calls stats and performance reports, but it would be extremely useful to have this limit increased to at least 12 months.

  2. Allow Queue Manager to make member "Unavailable" or "Available"

    7 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  3. Set Users Status on their behalf

    64 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  4. Remotely manage user status

    30 votes
    Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  5. Admin Control of Log in/Log out in Call Queue

    10 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  6. Admin can Change User's Status via Ringcentral App

    11 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Admin toggle availability status

    8 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?