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  1. 564 votes

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    Sandra commented  · 

    Hi Jessica,

    This is not a solution to the problem. Do we say please hold while we are disturbed by the inbound call and toggle it off?

    Are we misunderstanding the solution?

    I have lost count of how many customers complain about this issue.

    Regards,
    Sandra

    Sandra McKinney
    Head of Marketing, Sales and Service
    P:02 8845 8810 | E: sandra.mckinney@macquarie.nsw.edu.au
    Macquarie Community College | (RTO 90033)
    263 Marsden Road, Carlingford NSW 2118
    www.macquarie.nsw.edu.au

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    An error occurred while saving the comment
    Sandra commented  · 

    he option to turn on DND would be good but not practical for an on the road sales team using hands free. The ultimate solution is for the incoming call whilst on anther call goes to voicemail - the same way a mobile phone works.

  2. 31 votes

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  3. 77 votes

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  4. 8 votes

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