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Settings and activity

5 results found

  1. Analytics filter by Time of call

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Alexander shared this idea  · 

  2. consult calls

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Alexander shared this idea  · 

  3. Allow Administrator to disable "Auto-answer call" feature

    101 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Alexander commented  · 

    agreed, need the ability to control on/off access at the admin level and not the agent level.

    Alexander supported this idea  · 

  4. Permission based auto answer function so Managers can control auto answer functions on RC Softphone.

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Alexander supported this idea  · 

  5. Ability to Change Ring Tone with RingCentral Contact Center Voice Browser Extension

    11 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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