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Settings and activity

7 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Stephane commented  · 

    It's strange that this system, with its multitude of options, can't provide this much-needed information. I've worked in several other systems and this option is standard with the system. I hope you can make this option available in the near future.

    Stephane supported this idea  · 

  2. Ability to assign dedicated fax number to multiple users

    51 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Allow Admins with Site Specific selected the ability to initiate a Reset and Assign on end user Accounts.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Reset and Assign should include a clear voicemail option

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Reset and Assign

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Add a date/time delay to RingCentral account activation email

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Extend Expiration Date of Activation Email

    35 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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