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Settings and activity

8 results found

  1. Resize MMS pictures to fit within 1.4mb limits

    41 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    May commented  · 

    As a temporary fix, the SMS image/file should notify the user it is too large instead of appearing it sent and then failing.

    May supported this idea  · 

  2. MS Teams: Ring Physical Desk Phones for Internal Microsoft Teams Calls (Direct Routing)

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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    May supported this idea  · 

  3. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

    37 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    May supported this idea  · 

  4. Move from generic email profile to existing or new Customer Profile

    29 votes

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    Implemented  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    May supported this idea  · 

  5. Ability to search for a call by number - either incoming or outgoing

    18 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    May supported this idea  · 

  6. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    142 votes

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    Implemented  ·  42 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    May supported this idea  · 

  7. Silence Transcribing Announcement

    79 votes

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    New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    May commented  · 

    I think this is a very easy request and would increase the number of users tremendously!

    May supported this idea  · 

  8. Undo Button

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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