← RingCentral Ideas

Settings and activity

29 results found

  1. Auto answer management options separately for inbound and outbound calling

    42 votes
    Future Consideration  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  2. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  3. Automatic hold for warm transfers using integrated phone

    22 votes
    Planned  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  4. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    53 votes
    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  5. Call Queue Wait Settings - max callers in queue

    21 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  6. Call Queue Wait Settings - wait time

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  7. Presence sync bidirectional visual delay

    33 votes
    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  8. Change agent state through Max Supervisor

    109 votes
    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Sunny Suriwong supported this idea  · 

  9. Composability - Fax

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
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