Settings and activity

8 results found

1. Repeat Caller Identification with Dynamic Call Routing

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark Galingan shared this idea  ·  May 7, 2026

2. N/A Call Scoring

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Jul 30, 2025

3. Option to Clear Password History or Allow Previous Password Reuse

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Galingan shared this idea  ·  May 12, 2025

4. Quick links to previous changes made in the admin portal

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Jul 18, 2024

5. Ability to show how many times each contact has been contacted in a tabulated form that summaries the call logs for each extension

   6 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Jul 8, 2024

6. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Apr 18, 2024

7. Call Monitoring feature for mobile app (IOS and Android)

   33 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Apr 8, 2024

8. Customize data retention

   78 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Galingan supported this idea  ·  Apr 5, 2024