Settings and activity
63 results found
-
2 votes
Erin Romero
shared this idea
·
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Erin Romero
commented
When on a call and another call is transferred to our lines, the new call will ring through the existing call preventing us from being able to hear the person we're talking to. We can't just transfer a call we need to have a separate window open with the other users to see if they're on the phone already and then we can transfer from yet another window. This program requires 3 different windows just to function.
If we figure out how to silence the new call from ringing through then we receive a surprise voicemail.
Erin Romero
shared this idea
·
-
6 votesErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
1 voteErin Romero
shared this idea
·
-
1 voteErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
5 votesErin Romero
shared this idea
·
-
2 votesErin Romero
shared this idea
·
-
3 votesErin Romero
shared this idea
·
-
1 voteErin Romero
shared this idea
·
-
9 votesErin Romero
shared this idea
·
-
5 votesErin Romero
supported this idea
·
-
49 votesNew · 6 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant) · Admin →
An error occurred while saving the comment Erin Romero
commented
Service Engineer mentioned that MS Teams transcript won't be accurate 100% as we don't get multi-stream files for teams and we are only dependent to them. ** Request to have multi-stream files for teams so we won't encounter any issues with the transcript accuracy.
An error occurred while saving the comment Erin Romero
commented
Service Engineer mentioned that MS Teams transcript won't be accurate 100% as we don't get multi-stream files for teams and we are only dependent to them. ** Request to have multi-stream files for teams so we won't encounter any issues with the transcript accuracy.
Erin Romero
supported this idea
·
-
2 votesErin Romero
shared this idea
·
-
4 votesErin Romero
shared this idea
·
-
1 voteErin Romero
shared this idea
·
Customer wants to know how to read logs so they can process troubleshooting on their end. What we have for now is to have them retrieve the logs and send it to our internal team so they can read it. It would be time efficient if they can also read the logs.