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Settings and activity

7 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Melanie supported this idea  · 

  2. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    9 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Melanie supported this idea  · 

  3. Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

    9 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Melanie supported this idea  · 

  4. Access All Employee's Call Recordings on RC App

    6 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Melanie commented  · 

    Please make this available. It would be so much easier to have an admin user who has access to all recordings within the organization to quickly review a call from the "Recordings" tab in the application rather than having to go to the Admin Portal and run a report.

    Melanie supported this idea  · 

  5. Access All Call Recordings from the 'Recordings' Tab

    6 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  6. Recover call recordings for past 90 days

    53 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Melanie supported this idea  · 

  7. Call logs filter for recorded calls

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 
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    Melanie commented  · 

    It would be incredibly useful for us to be able to view all call recordings from the "Recordings" tab in the app rather than having to log in to the site and find the calls that way. It would definitely save us a lot of time.