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  1. Enable syncing of contact/address book across all users

    21 votes

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    10 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Josoel supported this idea  · 
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    Josoel commented  · 

    Centralizing the management of external company contacts for an entire organization would undoubtedly streamline operations and enhance productivity.

    Potential Benefits of This Feature:
    Improved Efficiency: Super admins can manage external contacts in one place, saving time and reducing errors.
    Consistent Contact Information: Ensures accurate and up-to-date contact information across the organization.
    Enhanced Collaboration: Enables seamless communication and collaboration with external contacts.
    Security and Compliance: Provides better control over external contact data, aiding in compliance efforts.

  2. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Josoel shared this idea  ·