Settings and activity
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35 votes
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1 voteNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR) · Admin →
Josoel
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5 votesJosoel
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128 votes
Learn more about managing the shared directory of external contacts here!
Josoel
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An error occurred while saving the comment Josoel
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Centralizing the management of external company contacts for an entire organization would undoubtedly streamline operations and enhance productivity.
Potential Benefits of This Feature:
Improved Efficiency: Super admins can manage external contacts in one place, saving time and reducing errors.
Consistent Contact Information: Ensures accurate and up-to-date contact information across the organization.
Enhanced Collaboration: Enables seamless communication and collaboration with external contacts.
Security and Compliance: Provides better control over external contact data, aiding in compliance efforts. -
12 votesJosoel
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Our customer would also like the option to add the contact name by retrieving the caller ID of the number and including it in the notification being received. This feature is particularly important for SMS notifications.