Customize Email Notifications
One of my customers would like the ability to customize the system-generated email notifications that are sent to users when they receive a voicemail or fax or SMS message. Ideally, they could customize the branding and remove the RingCentral advertising and footer information.
Tim
shared this idea
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Rheychelle
commented
Ability to update Voicemail notifications. Note from customer:
We believe that reducing the number of links in the template will help our team more easily identify phishing attempts. By minimizing the number of links, it becomes simpler to spot potential "SPAM" emails with malicious links.
Specifically, they would like to remove the portion,
"Listen to this voicemail over your phone or by opening the attached file. You can also sign in to your RingCentral account...." -
Christina Lee
commented
This is really important to our organization! No one clicks on emails from third-party vendors at our org :-(
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Gregg
commented
I would like to customize everything below the voice-to-text message. Among other things, I do not like that there is a link to my RingCentral account, as we are only rolling out via RingCentral for Teams. Also, I do not like that there is an ad for "Work from anywhere with the RingCentral app..." and the gobbedly gook below it.
