Settings and activity

7 results found

1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   81 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jul 30, 2024

2. Shared SMS were multiple users can receive and send SMS on specific number

   643 votes

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   Jennifer supported this idea  ·  Jul 30, 2024

3. Email daily call recordings for quick playback

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Jul 30, 2024

4. Allow multiple users to respond to the main number texts

   98 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 24, 2024

5. Ability to forward texts to multiple extensions/numbers

   17 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 24, 2024

6. adding auto sms bot to main company number

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 24, 2024

7. Group text for incoming SMS to main number

   36 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 24, 2024