Settings and activity

4 results found

1. Ability to change the times the prompt is played if caller enters no action

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joel supported this idea  ·  Apr 13, 2026

2. Outbound SMS Notification

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joel shared this idea  ·  Dec 1, 2025

3. Ability to warm transfer call using presence button

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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   Joel shared this idea  ·  Nov 12, 2025

4. Enable syncing of contact/address book across all users

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   128 votes

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   28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Joel supported this idea  ·  Jun 27, 2024