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7 results found

  1. Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites)

    5 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Admin →
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    Rob commented  · 

    This is a mandatory feature for large enterprise systems

    Rob supported this idea  · 

  2. Dial-by-Name customization

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob supported this idea  · 

  3. Allow for custom Dial by Name greeting.

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob supported this idea  · 

  4. change dial by directory default audio

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob supported this idea  · 

  5. Customizable Dial-by-Name prompt

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob supported this idea  · 

  6. Set Intercom Feature In Bulk.

    63 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob commented  · 

    For this to be an Enterprise solution, we must have the ability to bulk edit features like Intercom that are normally basic features on systems.

    Rob supported this idea  · 

  7. 911 Alert Routing

    78 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Rob supported this idea  ·