Settings and activity
3 results found
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4 votes
An error occurred while saving the comment 
Rajat
supported this idea
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55 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!
An error occurred while saving the comment Rajat
commented
The AI tool is incredibly valuable, but its current approach of interrupting conversations with "AI is taking notes" announcements disrupts the user experience. Removing these interruptions would significantly enhance usability, making it an indispensable resource for users.
Rajat
supported this idea
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5 votesRajat
shared this idea
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The current reporting functionality lacks the necessary granularity to efficiently track forwarded calls to specific external numbers. Without the ability to filter reports based on forwarding destinations, the customer is forced to manually analyze call logs—a time-consuming and error-prone process. This limitation not only impacts operational efficiency but also hinders accurate data-driven decision-making. Implementing a targeted filtering option for forwarded calls is crucial to improving reporting accuracy, streamlining workflows, and enhancing overall user experience.