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  1. Performance report align with user call logs

    29 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Gary supported this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    479 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Gary supported this idea  · 

  3. All Data Tagged in Call Records

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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