← RingCentral Ideas

Settings and activity

4 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    758 votes
    158 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Gary supported this idea  · 

  2. Performance report align with user call logs

    69 votes
    New  ·  8 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    Gary supported this idea  · 

  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    581 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Gary supported this idea  · 

  4. All Data Tagged in Call Records

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Gary shared this idea  ·