Settings and activity
5 results found
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11 votes
An error occurred while saving the comment 
Danelle
supported this idea
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28 votes
An error occurred while saving the comment Danelle
commented
HUD notifications should be useful, not just noise. When everyone sees everything, people stop responding.
Danelle
supported this idea
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11 votes
An error occurred while saving the comment Danelle
commented
The current setup causes confusion and unnecessary disruptions. Having a way to disable these alerts would help staff focus on what matters.
Danelle
supported this idea
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118 votes
An error occurred while saving the comment Danelle
commented
Notifications should be role-based. When they’re too broad, people start ignoring them altogether. That’s not good for communication or service.
An error occurred while saving the comment Danelle
commented
This creates confusion, as the parked call sound mimics a direct message, leading to unnecessary interruptions. Ideally, we should be able to independently customize—or completely disable—the notification for parked calls. Providing options to both change the sound and toggle the alert off would be the optimal solution.
Danelle
supported this idea
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An error occurred while saving the comment Danelle
commented
The parked call notification is overly intrusive. Whenever a call is parked, it interrupts workflow as I pause to see if it's meant for me or one of my associated ring groups.
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30 votes
An error occurred while saving the comment Danelle
commented
From a leadership standpoint, I’ve seen how this creates confusion across departments. A simple option to manage popups would save time and reduce stress.
Danelle
supported this idea
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Customizing notifications at the app level would help us work more efficiently. Everyone uses RingCentral differently.