Customize popup notifications
We don't want popup notifications when every call is placed on Park. This feature began on 6/15 when HUD went from Beta to Live. We want to be able to customize/set our popup notifications so we can control which and when we receive messages, phone calls, etc.
 Coleen
    
 shared this idea
Coleen
    
 shared this idea
      
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       Alexander
    
 commented Alexander
    
 commentedThis idea highlights exactly what so many of us are struggling with—popup notifications for parked calls that appear disruptive and non-customizable. These alerts often create confusion and distract from real-time tasks. 
 Please consider merging this with the higher-voted idea: "Call Park Notification Control in the RingCentral Desktop App" (https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082760). All of us are asking for the same core enhancement: granular control over when and how call park notifications behave.
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       Jasmine
    
 commented Jasmine
    
 commentedI’ve clicked on these popups by mistake thinking they were something else. Customizing what shows up would help keep my workflow cleaner. 
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       Kristy
    
 commented Kristy
    
 commentedThe popups are distracting and confusing. Sometimes I don’t even know what triggered them. We should have more control over what we want to see. 
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       Vickie
    
 commented Vickie
    
 commentedThese popups create more chaos than clarity. I don’t need to know about every parked call, and I’d love to be able to filter them out. 
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       Danelle
    
 commented Danelle
    
 commentedFrom a leadership standpoint, I’ve seen how this creates confusion across departments. A simple option to manage popups would save time and reduce stress. 
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       Savannah
    
 commented Savannah
    
 commentedEven when I’m not the one handling a call, I still get notified. This definitely clutters up the desktop experience. 
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       Anna
    
 commented Anna
    
 commentedPopups every time a call is parked? That adds up fast. We need a way to choose which alerts matter and which don’t. 
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       Kendall
    
 commented Kendall
    
 commentedToo many popups. Not enough control. Would love the ability to fine-tune this so it’s helpful, not frustrating. 
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       Holly
    
 commented Holly
    
 commentedThe popup notifications are overwhelming. They often interrupt what I’m doing for no good reason. This feature would definitely be an improvement. 
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       Krista
    
 commented Krista
    
 commentedI’d really appreciate being able to turn off or customize these popups. It’s hard to stay focused when they keep showing up, especially when they aren’t relevant to me. 
