Customize popup notifications
We don't want popup notifications when every call is placed on Park. This feature began on 6/15 when HUD went from Beta to Live. We want to be able to customize/set our popup notifications so we can control which and when we receive messages, phone calls, etc.

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Alexander commented
This idea highlights exactly what so many of us are struggling with—popup notifications for parked calls that appear disruptive and non-customizable. These alerts often create confusion and distract from real-time tasks.
Please consider merging this with the higher-voted idea: "Call Park Notification Control in the RingCentral Desktop App" (https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082760). All of us are asking for the same core enhancement: granular control over when and how call park notifications behave. -
Jasmine commented
I’ve clicked on these popups by mistake thinking they were something else. Customizing what shows up would help keep my workflow cleaner.
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Kristy commented
The popups are distracting and confusing. Sometimes I don’t even know what triggered them. We should have more control over what we want to see.
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Vickie commented
These popups create more chaos than clarity. I don’t need to know about every parked call, and I’d love to be able to filter them out.
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Danelle commented
From a leadership standpoint, I’ve seen how this creates confusion across departments. A simple option to manage popups would save time and reduce stress.
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Savannah commented
Even when I’m not the one handling a call, I still get notified. This definitely clutters up the desktop experience.
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Anna commented
Popups every time a call is parked? That adds up fast. We need a way to choose which alerts matter and which don’t.
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Kendall commented
Too many popups. Not enough control. Would love the ability to fine-tune this so it’s helpful, not frustrating.
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Holly commented
The popup notifications are overwhelming. They often interrupt what I’m doing for no good reason. This feature would definitely be an improvement.
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Krista commented
I’d really appreciate being able to turn off or customize these popups. It’s hard to stay focused when they keep showing up, especially when they aren’t relevant to me.