Disable HUD park notification
Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.
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Kevin
commented
This is very important. Without being able to tell if a notification is a parked call or an actual call or voicemail that I missed, it's very easy to get in the habit of ignoring notifications because most of the time they are not an actual notification for my personal workflow. This makes me respond slower to notifications that are actually for me.
It's really not clear to me at all why anyone would want to be notified of every parked call for everyone in the office. The current functionality just doesn't seem to make sense.
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Alexander
commented
These HUD notifications often cause confusion by alerting everyone in the office—even when a parked call isn’t relevant to them. This issue is a major source of unnecessary disruption.
Since this overlaps with the broader request for customizable park notifications, please consider merging it into the most supported suggestion: "Call Park Notification Control in the RingCentral Desktop App" (https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082760). The community clearly wants the same solution. -
Jasmine
commented
It creates a false sense of urgency when my screen lights up for something I don’t need to act on.
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Kristy
commented
It makes no sense that everyone sees every parked call in the HUD. We need better filters for this.
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Vickie
commented
HUD alerts are helpful when they’re relevant. Right now, they just create more work.
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Danelle
commented
HUD notifications should be useful, not just noise. When everyone sees everything, people stop responding.
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Anna
commented
We should be able to choose what shows up in the HUD—especially if it's not actionable for us.
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Krista
commented
The HUD constantly alerting me for parked calls that don’t involve me is a major distraction. I’d love an option to turn it off.
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Kendall
commented
Every time a call is parked, my HUD lights up—even if I’m not the one handling it. That needs to change.
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Holly
commented
This HUD alert is confusing. I’ve answered parked calls thinking they were mine. We need better options.