Disable HUD park notification
Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.
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Alexander
commented
These HUD notifications often cause confusion by alerting everyone in the office—even when a parked call isn’t relevant to them. This issue is a major source of unnecessary disruption.
Since this overlaps with the broader request for customizable park notifications, please consider merging it into the most supported suggestion: "Call Park Notification Control in the RingCentral Desktop App" (https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082760). The community clearly wants the same solution. -
Jasmine
commented
It creates a false sense of urgency when my screen lights up for something I don’t need to act on.
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Kristy
commented
It makes no sense that everyone sees every parked call in the HUD. We need better filters for this.
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Vickie
commented
HUD alerts are helpful when they’re relevant. Right now, they just create more work.
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Danelle
commented
HUD notifications should be useful, not just noise. When everyone sees everything, people stop responding.
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Anna
commented
We should be able to choose what shows up in the HUD—especially if it's not actionable for us.
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Krista
commented
The HUD constantly alerting me for parked calls that don’t involve me is a major distraction. I’d love an option to turn it off.
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Kendall
commented
Every time a call is parked, my HUD lights up—even if I’m not the one handling it. That needs to change.
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Holly
commented
This HUD alert is confusing. I’ve answered parked calls thinking they were mine. We need better options.