← RingCentral Ideas

Settings and activity

6 results found

  1. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Hoa commented  · 

    For those who are a paleontologists, love dinosaurs or are bored, this is great. For the other 99% of RingCentral customers, we would prefer if the Devs put their time into something useful. I am guessing the devs love dinosaurs or they were bored?

  2. RC app search by department

    49 votes
    Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Hoa commented  · 

    I think there is a lot of fragmentation in the technical development of RC. As already pointed out, you can define a Job title and Department for a users but you can not search by Job title or Departments.

    Another example: you are able to see a user's availability if you add the user to your favorite (in the RC app). Looking at or searching internal contacts there is no way to view the user availability. When you need to transfer a call or call someone, it would be great to be able to view their availability.

    Hopefully, someone up the food chain on RC side will read this comment and fix all these half completed work.

    Hoa supported this idea  · 

  3. Show user status in contacts list

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Hoa supported this idea  · 

  4. Internal vs External Status

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Hoa supported this idea  · 

  5. Status in Contacts

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Hoa supported this idea  · 

  6. External contacts in company directory

    26 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Hoa commented  · 

    It's a start. You can upload a CSV list and that is about it.

    No options to append on an upload.
    No options to manually edit the uploaded list
    No options to create separate lists (ie you may want a customer list, supplier list, contractor list etc..). In addition to this, no option to assign lists to different users/groups.
    You can upload a field like Business Name & Job Title but you can not search by Business Name or Job Title !!!

    It's a start but that's about it, sadly. I am sure if RC reached out to some of the people in the community who wanted this feature, they would have been happy to help test. Maybe if a dev is reading they could consider this in the future.

    Thanks