External contacts in company directory
It would be nice to add external contacts within the company directory. We have a dozen contractors that we do not provide phones for and to be able to add their name and cell number in the company directory would be great to where we could dial by name (and even sms/mms their phone and all other features would be grayed out, etc.).
Learn more here!
-
Nathan commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all great. -
Yoann commented
Customer requested the ability for administrators to add external numbers to the company directory (visible to all).At present admons or users can add external numbers only as personal contacts. Customer wants to add external numbers that are visible to all ( for parts of their organisation that do not have RC yet).