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2 votes
MY POLICY shared this idea ·
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69 votes
We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:
https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/
An error occurred while saving the comment MY POLICY supported this idea ·
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8 votes
MY POLICY supported this idea ·
Seamless integration with the Go High Level (GHL) platform isn’t just a value-add — it’s a necessity. As one of the fastest-growing platforms for agencies and small businesses, GHL consolidates CRM, marketing automation, email, SMS, and lead management into one streamlined system. Businesses using GHL are increasingly looking for communication tools that can natively plug into their workflows — and RingCentral is perfectly positioned to fill that gap.
Currently, GHL already integrates with platforms like Twilio (for SMS/voice), Mailgun (for email), and Zoom (for scheduling). These integrations have allowed users to automate tasks such as sending appointment reminders, triggering follow-ups after missed calls, and routing leads to the right rep in real time. A RingCentral integration would allow users to:
Make and receive calls directly inside the GHL dashboard
Log call activity to contact records automatically
Trigger workflows based on missed calls, voicemails, or answered conversations
Record and review calls for training and compliance within the CRM environment
This level of integration would dramatically boost workflow efficiency for thousands of GHL users, from solo agents to large agencies. By developing this bridge, RingCentral not only captures a highly active user base but also positions itself as the communications provider of choice in a rapidly growing ecosystem. It’s time to meet the market where it's heading.