Settings and activity

8 results found

1. Persistent Caller ID in Call History

   5 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg shared this idea  ·  Jul 10, 2025

2. Enhanced Requeue Controls: Add Clear Option to Return to Caller Without Completing Transfer

   3 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg supported this idea  ·  Jun 10, 2025

3. Sync RingCentral Desktop Application With RingCX

   245 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg supported this idea  ·  May 13, 2025

4. Cancelling a requeued call

   18 votes

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   Under Review  ·  4 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg supported this idea  ·  May 13, 2025

5. Allow FaceID (biometrics) for entering MAM PIN on mobile app

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg supported this idea  ·  Apr 27, 2025

6. Use fingerprint or face id to login on phones

   27 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg supported this idea  ·  Apr 24, 2025

7. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

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   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg commented  ·  Apr 22, 2025  ·  Edit…  ·  Delete…

   AZFCU would prefer our users not receive any ads or promotional content from the email voicemail notifications or other notifications. This is an critical expectation for our company and users.

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   Greg supported this idea  ·  Apr 22, 2025

8. Face ID instead of Passcode on InTune RC app

   2 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greg commented  ·  Dec 16, 2024  ·  Edit…  ·  Delete…

   This would make the sign in to the phone app much simpler and easier for the isers

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   Greg supported this idea  ·  Dec 16, 2024