Settings and activity

15 results found

1. Customer account portal for Partners to login to multiple accounts with one email.

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tracy shared this idea  ·  Nov 13, 2025

2. Consolidated Dashboard for Multiple RC Accounts

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

3. Company Contacts Merge to Multiple RC Accounts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

4. Allow multiple accounts to run simultaneously on app / cell phone

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

5. Admin Portal User Activation without Email Dependency

   15 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

6. Ability to switch between multiple RingCentral accounts within the application

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

7. Turn off DND from Online account admin portal

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

8. Allow adding more than 3 accounts to RingCentral app

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Nov 13, 2025

9. Multiple accounts with the ability to toggle between in the app.

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy commented  ·  Nov 13, 2025  ·  Edit…  ·  Delete…

   I agree this would be so nice.

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   Tracy supported this idea  ·  Nov 13, 2025

10. Partner Account Management

    24 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Nov 13, 2025

11. It would really be nice if all communication for ticket issues wouold actually be in the ticket itself so that it doesnt get lost. And every

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Tracy shared this idea  ·  Nov 13, 2025

12. Option to submit ticket through email

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Nov 13, 2025

13. Ability to create incident ticket in behalf of the customer

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Nov 13, 2025
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    Tracy commented  ·  Nov 13, 2025  ·  Edit…  ·  Delete…

    It would really be nice if all communication for ticket issues wouold actually be in the ticket itself so that it doesnt get lost. And everytime a comment is added it couod notify you. I use a fake email on my customer accounts and even though I always add my email to the ticket and specify that it is the email to use, they rarely use it and I miss communication on tickets and sometimes they are closed becasue I didnt receive the communication. In the very least it wouild be nice if you coiuld change the email field.

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14. Add field to ticket/portal showing current level of Escalation.

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Nov 13, 2025

15. Allow portal access to change configuration file

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Nov 13, 2025