In many organizational settings, particularly those with shared resources such as common area phones or generic departmental extensions, there exists a need to activate users on the RingCentral platform without necessarily tying them to a specific email address. Currently, the activation process within the RingCentral Admin Portal requires an active email address to proceed, posing challenges for scenarios where users do not have dedicated email accounts associated with their RingCentral profiles. As a result, customers are required to engage RingCentral support to request force activation, which can be time-consuming and inefficient.

Feature Proposal:
To address this limitation and provide greater flexibility and autonomy to administrators, we propose the implementation of a feature that enables user activation directly through the RingCentral Admin Portal without the dependency on an active email address. This feature will empower administrators to activate users seamlessly, even in scenarios where dedicated email addresses are not available or desirable.