Settings and activity

36 results found

1. option to activate call queues in bulk via Admin portal

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tracy supported this idea  ·  Feb 20, 2026

2. Setting in admin portal to mass provision desk phones

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

3. Service Web Customer Portal

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

4. to add more than 25 in paging only extension via admin portal

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

5. Option to report issue to existing case instead of creating a new case.

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

6. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

   31 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

7. GUI access for phones or IP address display in admin portal

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

8. CNAM Verification & Update Tool within Admin Portal

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

9. All Account Extensions Section in Admin Portal

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tracy supported this idea  ·  Feb 20, 2026

10. Remote Factory Reset Option for Phones in RingCentral Admin Portal

    7 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

11. Admin Portal alert if a phone is offline

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

12. Checking the Firmware version via the admin portal

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

13. Admin Portal User Activation without Email Dependency

    17 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy commented  ·  Feb 20, 2026  ·  Edit…  ·  Delete…

    As a work around I use a gmail account and activate the profile and then go back and change the email to a generic fake email.

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    Tracy supported this idea  ·  Nov 13, 2025

14. Add hyperlinks to RingCentral Technical Support case follow-up emails that link to case

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

15. Email correspondence within a case should be visible in the support site case information

    20 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

16. Integrate Admin Portal with Support Portal so Admins can create a support case/ticket from 1 portal

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

17. Add "Check Web Case Status" in MVP Admin portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

18. Case Severity

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

19. Have an option to close the case in My Case Portal

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tracy supported this idea  ·  Feb 20, 2026

20. Case Portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Tracy shared this idea  ·  Feb 20, 2026