← RingCentral Ideas

Settings and activity

5 results found

  1. Enable option to limit a specific RingCentral app notifications

    11 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Krista commented  · 

    It would be great to control notifications by app. That way I’m only seeing what’s relevant to my day-to-day work.

    Krista supported this idea  · 

  2. Call Park Notification Control in the RingCentral Desktop App

    117 votes
    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Krista commented  · 

    Getting notifications for every parked call in a location just creates noise. It’s not efficient if only one person needs to act on it.

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    Krista commented  · 

    Getting notifications for every parked call in a location just creates noise. It’s not efficient if only one person needs to act on it.

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    Krista commented  · 

    It would be wonderful to get this corrected. It can definitely be confusing while you are busy on the teller line with all the notification popping when they are not yours. So after a while you tend to ignore any message from Ring Central because they are usually just parked calls. Calls are definitely being missed.

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    Krista commented  · 

    It would be wonderful to get this corrected. It can definitely be confusing while you are busy on the teller line with all the notification popping when they are not yours. So after a while you tend to ignore any message from Ring Central because they are usually just parked calls. Calls are definitely being missed.

    Krista supported this idea  · 

  3. Disable HUD park notification

    28 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Krista commented  · 

    The HUD constantly alerting me for parked calls that don’t involve me is a major distraction. I’d love an option to turn it off.

    Krista supported this idea  · 

  4. Disable call park notification on desk phone

    11 votes
    10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Krista commented  · 

    My desk phone lights up or beeps for calls I’m not even involved in. There should be a way to turn that off.

    Krista supported this idea  · 

  5. Customize popup notifications

    30 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Krista commented  · 

    I’d really appreciate being able to turn off or customize these popups. It’s hard to stay focused when they keep showing up, especially when they aren’t relevant to me.

    Krista supported this idea  ·