← RingCentral Ideas

Settings and activity

5 results found

  1. Enable option to limit a specific RingCentral app notifications

    11 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kristy commented  · 

    Just because I use the app doesn’t mean I want alerts from every part of it. Being able to toggle notifications by feature would help a lot.

    Kristy supported this idea  · 

  2. Disable HUD park notification

    28 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kristy commented  · 

    It makes no sense that everyone sees every parked call in the HUD. We need better filters for this.

    Kristy supported this idea  · 

  3. Disable call park notification on desk phone

    11 votes
    10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kristy commented  · 

    These notifications are more of a distraction than anything. I’d rather just focus on the calls I’m actually handling.

    Kristy supported this idea  · 

  4. Call Park Notification Control in the RingCentral Desktop App

    117 votes
    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kristy commented  · 

    Park Location notifications are constant and usually irrelevant to me. It would be nice to limit who gets them.

    Kristy supported this idea  · 
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    Kristy commented  · 

    The Notifications for the parked calls is more of a pain than help, the best option would be for the user or organization to decide whether the notifications to be turned off or turned on but not having a choice is not a good option for Ring Users

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    Kristy commented  · 

    The Notifications for parked calls is very overwhelming and seems very unnecessary to me Ring has other features and capabilities that will let you know if there is a call on Park that you need to pick up such as direct messaging and text features. If this problem would be fixed that would be wonderful

  5. Customize popup notifications

    30 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kristy commented  · 

    The popups are distracting and confusing. Sometimes I don’t even know what triggered them. We should have more control over what we want to see.

    Kristy supported this idea  ·