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← RingCentral Ideas

Settings and activity

5 results found

  1. Enable option to limit a specific RingCentral app notifications

    11 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vickie commented  · 

    Being able to control what types of alerts I get from each part of the app would make my workday a lot smoother.

    Vickie supported this idea  · 

  2. Disable HUD park notification

    28 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vickie commented  · 

    HUD alerts are helpful when they’re relevant. Right now, they just create more work.

    Vickie supported this idea  · 

  3. Disable call park notification on desk phone

    11 votes

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    10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vickie commented  · 

    The alerts don’t add value when they’re not tied to your role. They just make people stop paying attention altogether.

    Vickie supported this idea  · 

  4. Call Park Notification Control in the RingCentral Desktop App

    117 votes

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    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vickie commented  · 

    This has created a lot of confusion at the front desk. It’s hard to know which calls we’re actually supposed to take action on.

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    Vickie commented  · 

    Pop-up notifications for calls parked is very distracting. This is critical and needs addressed.

    Vickie supported this idea  · 

  5. Customize popup notifications

    30 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Vickie commented  · 

    These popups create more chaos than clarity. I don’t need to know about every parked call, and I’d love to be able to filter them out.

    Vickie supported this idea  ·