Settings and activity
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1 vote
Evolution
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14 votes
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166 votesEvolution
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157 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
Evolution
supported this idea
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YES!!! This is driving us crazy!! After the last update, you can no longer start a new text, type in their name/number and it pull up their text feed. It will only allow you to send them a new text. If we want to pull up their text feed to read prior messages, you have to use the ‘search texts’ option. But that pulls up sooooo many text feeds that it’s impossible to find the right one most of the time. Please make it go back to where you click on New Text and it pull up their text feed when you put in the name/number! This is making things less efficient!!