← RingCentral Ideas

Settings and activity

4 results found

  1. Flagging a text message feed

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Evolution shared this idea  · 

  2. Please Remove the New "Send New Text" Pop-Up Window and Revert to the Old Format

    14 votes
    Implemented  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Evolution commented  · 

    YES!!! This is driving us crazy!! After the last update, you can no longer start a new text, type in their name/number and it pull up their text feed. It will only allow you to send them a new text. If we want to pull up their text feed to read prior messages, you have to use the ‘search texts’ option. But that pulls up sooooo many text feeds that it’s impossible to find the right one most of the time. Please make it go back to where you click on New Text and it pull up their text feed when you put in the name/number! This is making things less efficient!!

    Evolution supported this idea  · 

  3. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    165 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Evolution supported this idea  · 

  4. Disable "AI is taking notes" when on call

    148 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Evolution supported this idea  ·