Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. Language selection for the Position in Queue and Wait time

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    AdminSeongho (Senior Product Manager, RingCentral) commented  · 

    Hi. The language of the PIQ/EWT announcements follows the Call Queue Regional Greetings Language setting. So you may want to change it to French. You can set the language per queue as well.

  2. increase maximum wait time in queue to 30 minutes

    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  17 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    AdminSeongho (Senior Product Manager, RingCentral) commented  · 

    You will be able to increase the maximum caller wait time to 30 mins when you purchase a new add-on license, Call Queues Booster.