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Phone & Messaging: Call Queues

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Language selection for the Position in Queue and Wait time

Currently, the messaging on the position in queue and wait time is in English. Can I request a messaging to be in French for all French speakers in Canada and the rest of the world?

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  • Caroline commented  ·   ·  Report

    99,9% des patients de la clinique de Saint-Charles-Borromée parlent en français. Il est primordial pour la qualité de notre service que la réponse téléphonique soit en français.

  • Quebec commented  ·   ·  Report

    Most of our clinics have french speaking patients. Also in Québec, by law, under the Quebec's Office of the French Language, businesses must primarily serve customers in French.

  • Saint Hyacinthe commented  ·   ·  Report

    Nous avons déjà beaucoup de problème avec l'office de la langue françaises . Au Québec le Français est important. Plusieurs de nos patients ne parles pas du tout en anglais.

  • Leonarda commented  ·   ·  Report

    A number of our sites have French language option and would require these features be offered in French if that was the language selected.